Our Sales Consultant was Liz Walsh and we found her to be very accommodating with a very positive attitude. She is also very highly personable with an engaging personality.
One thing we really appreciated was Liz did not waste our time with homes that were out of our price range or not in line with our needs as we lived in Palmerston North and had to travel so this process saved us a lot of time and money.
Throughout this home buying process, she also managed to find us a couple of homes that we really liked which we put in two offers in on two separate homes, one was unsuccessful and the other successful and this was all in the hot Napier market so that tells me she knew what we wanted and had actively listened to us when we told her what sort of home we were after.
We found Liz to be a highly attentive agent, almost as if we were her only customers, although we knew that was not the case. She returned all phone calls, texts and emails the same day. We never felt neglected or unimportant. Liz also after viewing homes took us out for coffee which was much appreciated to discuss the homes and got us to rate the homes between 1-10 on how much we liked/disliked the homes and doing this small thing assisted us immensely as we felt we were able to ask her anything on both the viewed houses, Napier market and price. Liz provided invaluable advice and knowledge both in person, by text, email and phone calls which allowed us to make informed decisions when putting in an offer on homes. We would recommend Liz Walsh to anyone that we knew who was buying a home in Napier and we would definitely use Liz again if we ever decided to buy another home in Napier. Thanks Liz you are an awesome person and definitely a star!!! From happy and very satisfied customers.
Posted: 21 July 2020